TaxInfo of the Canton of Bern

TaxInfo tool could no longer be updated

The tax administration of the Canton of Bern operated the “TaxInfo” service using a tool that no longer received updates. Security gaps were prevented by means of a temporary solution. Due to the temporary nature of this interim solution, it should be replaced by a new tool.

External availability as the main criterion

In order to continue operating Taxinfo as usual, the new solution had to meet various requirements. It was important, for example, that the new tool could provide an internal editor, which was only visible to employees, and an external front end that was accessible to everyone. The new solution also had to include comprehensive authorization management. Since answers to tax questions arise from relevant legal texts, the new tool had to offer the option of structuring content according to legal articles. The crux of the matter, however, was the fact that the area published for the general public, the front end, had to match the website of the Canton of Bern.

Phonemos as an optimal solution for operating TaxInfo

Phonemos offers the option of publishing individual pages or areas for the general public, while other areas are only visible and editable for internal users. Phonemos also has an authorization management system. The existing SSO service could also be integrated into Phonemos. Thanks to Phonemos' metadata and label features, content can also be easily structured and presented according to legal articles. To ensure that the public TaxInfo service fits into the website of the Canton of Bern, a suitably designed frame was built and Phonemos was embedded in it. TaxInfo's content is also available in French, as content in Phonemos can be saved and edited in different languages.

The service powered by Phonemos”TaxInfo“is available via browser.